Technical issue

In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official portal but the payment gateway service clearly mentions the confirmed settlement thereafter the JLPT Chennai account receives the payment. We process the refund through the payment gateway. It should take 7-10 working days for the payment to be in the users account. User can contact us directly at admin@jlptchennaiindia.com or jlptchennaiind@gmail.com for any support.

Multiple Payments Case:

If double payment happens and the payment gateway service clearly mentions it, the JLPT Chennai will refund the payment after the JLPT Chennai’s account receives payment. Which should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payers request. User can contact us directly at admin@jlptchennaiindia.com or jlptchennaiind@gmail.com for any support.

Refund for fraudulent/duplicate transaction(s):

The User shall directly contact JLPT Chennai for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent individual/party and such issues shall be suitably addressed by JLPT Chennai alone in line with their policies and rules. User can contact us directly at admin@jlptchennaiindia.com or jlptchennaiind@gmail.com for any support.